Privacy Policy

At Dineo, we value your privacy. This page explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

  • Personal information you provide (such as name, contact details, and restaurant preferences).
  • Usage data (such as pages visited, actions taken, and device information).
  • When you place an order or make a reservation, your information (including phone number and chat content) is processed via WhatsApp Business API. WhatsApp acts as a data processor for these interactions.

How We Use Your Information

  • To provide and improve our services.
  • To communicate with you about your orders or reservations.
  • To comply with legal obligations and WhatsApp commerce policies.
  • To facilitate your interactions with restaurants via WhatsApp, including sharing necessary data with WhatsApp as required for order and reservation processing.

Your Rights

  • You can request access to or deletion of your personal data.
  • You can contact us for any privacy-related questions.
  • You may opt out of WhatsApp-based communications at any time by contacting us. By using our WhatsApp services, you consent to the processing and sharing of your data as described above and in WhatsApp's Business Terms.

Contact

If you have questions about this Privacy Policy, please contact us at [email protected].